Proactive Maintenance of the Microsoft server on your existing computer network, including:

• Security and performance patches for covered operating systems and applications
• Daily installation of all Antivirus definition updates
• Creating and removing user accounts from the server as needed
• Monitoring server logs on a daily basis
• Weekly Defragging all system hard drives

Backup Management SFT will develop and monitor a backup strategy that accounts for all line-of-business data on supported servers on the network (data stored on workstations will not be backed up or managed under this agreement). It includes:

• Configuring backup software
• Regularly monitoring the backup logs (minimum of weekly)
• Periodically performing test restores to ensure data is recoverable from backup media