Security for computers and network:

• Security updates and performance patch updates including service pack installations
• Verifying current Antivirus definition updates
• Verifying local user permissions

Performance Improvements

• Removing unused programs
• Removing unneeded programs from startup
• Removing unneeded toolbars in Internet Explorer
• Keeping drivers up-to-date
• Free up Disk Space (e.g. Removing temporary files, old compressed files, unneeded software)
• Scheduled Disk Defragmentation

Problem solving and issue resolution

• Checking event logs for errors and “blue screen” messages
• Check for rootkit viruses imbedded in the operating system
• Address any other issues reported to us by the client